Terms & Conditions

Hevergreen.com Legal Notice:

Hevergreen.com is a UK-based natural health online store operated by Juicy Media Group Limited. Throughout this website, the terms "Hevergreen," "we," "us," and "our" refer to Hevergreen.com, which is a trading name of Juicy Media Group Limited.

Juicy Media Group Limited is registered in England and Wales under company number 13437980 with its registered office at 46 Ardent Avenue, Deal, Kent, CT14 7UE.

Please note that any reference to Hevergreen.com also includes Juicy Media Group Limited, the legal entity behind the operation of this online store.

For inquiries or further information, you can contact us at mail@hevergreen.com

Terms and Conditions

1. Introduction

Welcome to Hevergreen.com these terms and conditions govern your use of the Website and the purchase of products from it. By using the Website or purchasing products from it, you agree to these terms and conditions in full.

2. Products

2.1. The Website offers a range of natural health products, including CBD products, for sale in the UK.

2.2. We strive to ensure that all product descriptions and images on the Website are accurate and up to date. However, we do not warrant that the product descriptions or other content on the Website are free from errors or omissions.

2.3. All products are subject to availability. We reserve the right to limit the quantity of products available for purchase.

3. Pricing and Payment

3.1. All prices listed on the Website are in GBP and inclusive of VAT where applicable.

3.2. Payment for products purchased through the Website must be made at the time of purchase. We accept payment by credit/debit card.

3.3. We reserve the right to change prices for products offered on the Website at any time and without prior notice.

3.4 Charges on your statement will appear as PIX*Hevergreen

4. Delivery

4.1. We aim to dispatch all orders promptly and deliver them within if in stock in 3-5 working days. However, we cannot guarantee specific delivery times. If you need your goods by a specific date please contact mail@hevergreen.com before placing your order.

4.2. Risk of loss or damage to products passes to you upon delivery. We are not liable for any loss or damage that occurs after delivery.

4.3. If you believe that a product is lost or damaged in transit, please contact us promptly to arrange for a replacement or refund.

5. Returns and Refunds

5.1. If you are not satisfied with a product purchased from the Website, you may return it to us within 14 days of receipt for a refund or exchange, subject to the terms of our Returns Policy.

5.2. To initiate a return, please contact us to obtain a return authorization and instructions.

5.3. Refunds will be issued to the original payment method used for the purchase, within a reasonable timeframe after we receive the returned product.

6. Health Disclaimer

6.1. The information provided on the Website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. You should always consult with a healthcare professional before using any products purchased from the Website, especially if you have any pre-existing medical conditions or are taking any medications.

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, images, logos, and trademarks, is the property of HeverGreen.com or its licensors and is protected by copyright and other intellectual property laws.

7.2. You may not reproduce, modify, distribute, or otherwise use any content from the Website without our prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the purchase of products from it.

9. Governing Law

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

9.2 Restricted Locations for CBD Products

CBD regulations vary across different regions within the United Kingdom. While CBD products are legal in the UK, there are certain locations where restrictions may apply to their sale, purchase, or consumption. These restrictions may include, but are not limited to:

1. Northern Ireland CBD products may be subject to specific regulations in Northern Ireland. Customers are advised to familiarise themselves with local laws before purchasing CBD products in this region.

2. Channel Islands and Isle of Man Regulations concerning CBD products may differ in the Channel Islands (Jersey, Guernsey) and the Isle of Man. Customers residing in these areas should verify the legal status of CBD products within their jurisdiction.

3. Overseas Territories Residents of UK overseas territories, such as Gibraltar or the Falkland Islands, should be aware that CBD regulations may vary from those in the UK mainland. It is recommended to check local laws regarding CBD usage and sales.

4. Specific Local Jurisdictions Certain local authorities or councils within the UK may have additional regulations pertaining to the sale or consumption of CBD products. Customers are encouraged to inquire about any local restrictions that may apply.

For More Information On The Legal Status Regarding CBD – Visit The UK.GOV Website

10. Changes to Terms and Conditions

10.1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at mail@hevergreen.com